top of page

Terms & Conditions

The following terms and conditions will apply to clients entering into an agreement with Mar Suite Apartments (the "Agreement") regarding the occupation of the apartments at mentioned address on the booking agreement. These terms and conditions shall be construed and interpreted as part of the Agreement. Definitions of terms used in the Agreement and these terms and conditions are contained in Clause 16.

1. ACCESSING AND VACATING THE PROPERTY
Clients can access the Property from 11:00 hrs (11am) on the day of arrival unless otherwise mentioned for check in time.
Official  time for check in is 15:00 PM.
Clients must vacate the Property, no later than 17:00 hrs (05pm) on the Termination Date unless otherwise mentioned for check out time.
Official time for check out is 12:00 PM.
The client will (1) vacate the Property (2) return the keys to the Property representative, to the Owner or its agents and (3) leave the Property in accordance with the clients obligations in terms of the Agreement.


2. PAYMENT AND DEPOSIT

The Payment of Agreement Fee is agreed by both parties and should be transferred to the Owner before the arrival of Client or the properties are reserved by a valid credit card information through secured portal of a third party agency.
The Owner will either retain the Deposit in cash or deduct the Deposit from the credit card (whichever is applicable) and will be entitled to apply the Deposit against sums due by the client for arrears, any damage to the Property or the Furniture, losing the Property entrance keys, any additional cleaning charges (besides to standard free cleaning service), or any breach of the terms of the Agreement. In the event that the total sum due by the client exceeds the amount of the Deposit, then the client will pay the excess within seven days of receiving intimation of the excess. Subject to the foregoing, the complete Deposit will be repaid to the Tenant on the Termination Date or credited to the Credit Card within 7 days after the Termination Date.


3. CANCELLATION
In the event that the client cancels or terminates the Agreement more than 7 days prior to the Date of Entry, the client will be liable to pay 10% of the Fee due for the Term. In the event that the client cancels or terminates the Agreement less than 7 days prior to the Date of Entry, the Client will be liable to pay 100% of the Fee for the Term.


4. FURNITURE
The Furniture will not be removed from the Property and will be left at the Termination Date. Any heavy damage occurred to the Furniture must be informed immediately to the Owner by the Client.


5. CONSUMER SERVICES AND COUNCIL TAX
The Owner will be responsible for the costs of the Consumer Services (gas, electric, water, internet, building fee) during the Term. The Consumer Services will remain in the name of the Owner. The Owner shall be responsible for payment of the Council Tax levied on the Property.


6. INSURANCE
The Owner shall insure the Property and the Furniture but shall have no liability for the property of the client. The client shall be responsible for insuring the Clients personal belongings. The Owner is also not responsible for the accidents incurred to the Client while using the equipment in the Property. The use of the complimentary products in the Property is at the risk of the client. Anything that happens by using them is under the liability of the Client.


7. RESTRICTIONS ON USE
- The client as a residence will use the Property for (in the case of an individual) the Client and the Clients family or (in the case of a company or business) the company employees or contractors.

- The maximum number of occupants in the Property shall not exceed the Maximum Agreed Number. (As it is mentioned in the booking agreement). Any change for the Maximum Agreed Number must be informed to the Owner.

- Assigning or sub-letting the Property or any part thereof is prohibited. Paying guests and boarders are prohibited.

- Parties or gatherings of over maximum capacity of the agreed Property are prohibited. (The maximum capacities are provided in the website or agency pages).

- No dogs or other animals are to be kept in the Property except with the Owners prior written consent.

- Smoking within the Property or in the remainder of the building is prohibited.


8. CONDUCT OF CLIENT
Client shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and keep the Property in clean and sanitary condition at all times.  Client and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Client use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property. If the Client or any person or persons for whom the Client may be responsible to commits any form of harassment (whether verbal or physical) or conducts themselves in such a manner as to cause nuisance or distress to the Neighbors or as may be detrimental to the amenity of the Property or of Neighboring Properties (as to which the Owner's decision shall be final) then such conduct will be held to be a material breach of the Agreement and the Client shall forfeit all rights under the Agreement.  Furthermore, the Owner will be entitled to 1) require the Client and any person or persons for whom he may be responsible to vacate the Property immediately and 2) terminate the Agreement without entitling Client of any refund of the Agreement Fee.


9.REPAIR AND CONDITION

The client accepts the Property and the Furniture at the Date of Entry as fit for purpose and in a good state of repair and decoration. The Client will be liable for damage to the Property and for the replacement or repair of any article of Furniture broken or damaged during the Period. The Client will be liable for all repairs to the Property during the Term occasioned by the misuse, neglect or negligence of the Client or anyone in the Property with the authority (whether express or implied) of the Client. The Client shall be liable for any expense, which the Owner may incur in connection with any blockage or obstruction of drains that is due to the Client's misuse of the drains. The Client will replace any broken windows, glass or mirrors in the Property and will reimburse the Owner for any excessive deterioration in the decoration of the Property. The Client will not drive any nails into the walls or interfere in any way with the decoration or fixtures of the Property. The Client will keep the Property in a clean and tidy condition and will leave the Property in such condition at the Termination Date, and will be responsible for any additional cleaning charges incurred by the Owners. The Owner will maintain the Property in a wind and watertight condition and will be responsible for paying any factoring or management fee levied in respect of the Property. The Client will give notice to the Owner of any repairs required to the Property within 24 hours of becoming aware of such repairs. On receipt of such notice the Owner will investigate and, if necessary, carry out any repairs which are the Owners responsibility in terms of the Agreement as soon as practicable thereafter. Any sums payable by the Client in terms of this clause will be recoverable in terms of Clause #2.


10. INSPECTION OF PROPERTY

The Owner will be entitled at any time on giving reasonable notice of not less than 24 hours (except in the case of emergency) to the Client to have the Property inspected in order to confirm that the conditions of the Agreement are being observed and that the Property and the Furniture are being properly kept and maintained. On the Termination Date, before vacating the Property, the Representative will control the condition of the Property and the latest condition will be agreed with the Client.


11. DEFAULT BY CLIENT

The Client shall reimburse to the Owner all costs incurred by the Owner in enforcing any of the Owners rights under the Agreement (including recovery of arrears of Agreement Fee) in the event of default by the Client. If the Client fails to pay the Agreement Fee then the Client shall pay interest on the Agreement Fee at a rate 4% above the base lending rate of DenizBank AG Wien to the Owner from the date when it was due until paid. (This condition is valid unless the payment agreement is done via any service provider). If at any time any installment of the Agreement Fee is unpaid for more than seven days this will be held to be a material breach of the Agreement and the Client shall forfeit all rights under the Agreement and the Owner will be entitled to 1) require the Client and any person or persons for whom he may be responsible to vacate the Property immediately and 2) terminate the Agreement. Client shall still be liable for full payment of the Agreement Fee in case of termination of the Agreement.


12. FAILURE TO VACATE

Without prejudice to any other remedies available to the Owner, in the event that the Client does not vacate the Property and return the keys by 17:00 hrs (05pm) on the Termination Date then the Owner shall be entitled to charge an Agreement Fee for an additional day.


13. UNAVAILABILITY OF PROPERTY
In the event the Property is not available for use during the Rental Term due to reasons, events or circumstances beyond the control of the Owner, Owner will apply due diligence and good faith efforts to locate a replacement property that equals or exceeds the Property with respect to occupancy capacity, location and value that meets the reasonable satisfaction of the Client.  If such replacement property cannot be found and made available, Owner shall immediately return all payments made by the Client, whereupon this Agreement shall be terminated and Client and Owner shall have no further obligations or liabilities in any manner pertaining to this Agreement.


14. TENURE
The Owner and the Client agree and acknowledge that the agreement does not constitute a lease, and that the Client shall not be entitled to any security of tenure beyond the Term.


15. APPLICABLE LAW AND EXCLUSIVE JURISDICTION
The Owner and Client hereby irrevocably agree that all disputes or matters arising out of this Agreement, Property, Deposit and website, will be governed by the laws of Austria  and that any disputes that cannot be amicably settled will be resolved by the exclusive jurisdiction of the courts of Austria.


16. DEFINITIONS

In these terms and conditions the following words shall have the following meanings;
"Consumer Services" means all consumer services relating to the Property including electricity, gas, water, television and Internet services
"Credit Card" means the credit card (if any) provided by the Client at the time the Agreement was entered into or such other credit card as may be acceptable to the Owner
Deposit means the sum Client has to deposit as a security for reasons as per clause 2
"Furniture" means the furniture and furnishings in the Property
"Interest" means 4% per annum above the base rate of DenizBank AG Wien or its successors
"Agreement" means the agreement (and any extension there of) entered into between the Owner and the Client incorporating these terms and conditions
"Client" means the Tenant specified in the Agreement
"Agreement Fee" means the Agreement Fee specified in the Agreement
"Maximum Agreed Number" means the maximum number of occupants specified in the Agreement
"Neighboring Properties" means properties in the vicinity of the Property
"Neighbors" means the proprietors or occupiers of Neighboring Properties
"Owner" means MASinter GmbH company and Alp Artuner as in person
"Property" means the Property specified in the Agreement
"Term" means the period from the Date of Entry until the Termination Date
"Termination Date" means the Termination Date specified in the Agreement
"Representative" means the person who has the authority of the Owner for everything related to the Property

Modern Rental Apartments

By Days, Weeks and Months​

In the City Center of Vienna !

bottom of page